Contact the Data Protection Commission

Preliminary Questions

At the outset, please note that we would remind individuals contacting our office to exercise caution when using artificial intelligence tools to draft or prepare complaints or responses. While such tools may be helpful for providing general assistance or guidance, they can produce inaccurate, incomplete, or misleading information.
 
As a result, individuals remain responsible for the accuracy and completeness of any material which they submit to the Data Protection Commission (DPC). Providing incorrect, inaccurate, irrelevant or unreliable information can affect the assessment, handling and outcome of complaints and may also lead to delays in the complaint-handling process or otherwise negatively affect your case.

I understand and wish to continue

Before continuing, please read the two options below carefully and select the option that best applies to you.

Option 1:

Raise a new case (query or complaint)

Choose this option if

  • You do not already have a DPC case reference number for this issue;
  • You are raising a new general query;
  • You are raising a new or separate issue about your personal data that you have not contacted us about before.

Selecting this option will create a new case and you will receive a new DPC reference number

Option 2:

Contact us about an existing case (query or complaint)

Choose this option if:

  • You already have a DPC case reference number;
  • You wish to provide additional information, follow up on, or withdraw an existing case.

Selecting this option will add your update to your existing case. A new DPC reference number will not be created

Please have your existing DPC reference number ready before continuing.

Raise a new case

Is your contact about

Does your contact concern personal data?

The matter is outside the remit of this Office

Is your contact about your own personal data?

You are

Note: The Data Protection Commission does not have the power to award compensation. If you wish to bring legal proceedings in relation to a data protection issue, you should seek independent legal advice.

Where you raise a concern with us about an organisation which relates to an alleged infringement of data protection law or your data protection rights, it will be necessary for us to contact the organisation in question and share with it the details of your concern. These details include, at a minimum: your name and any other information which may be necessary so that the organisation can identify you (for example your postal/ email address, customer number etc.); the factual background; and any allegations made by you about infringements of data protection law or your data protection rights.
We usually do this by sharing a copy of your completed webform directly with organisation.
 
We share these details with the organisation so that:
- We can confirm with the organisation whether your personal data has been or is being processed by that organisation, and so
- The organisation can respond to the concern which has been raised.

In certain circumstances, we may, at our discretion, decide not to share all of the information provided in your webform with the organisation. These circumstances may include where information in the webform is the personal data of another person, or where you have expressly indicated in the webform that you consider certain information you have included to be sensitive and/or confidential and that it should not be provided to the organisation. Please note that this will occur on an exceptional basis only, where we consider that such information is not material to the concern which has been raised by you.

Please select the option that applies to your case:

I would like to

In relation to an existing case with the DPC

Your Details

You will find this on correspondence issued to you by the DPC. This number begins with C - or DPC

Your complaint

Have you complained to us about this specific matter before? *

Have you contacted the search engine(s) to have your results delisted?

Please apply directly to the relevant search engine(s) for delisting of the results

Have you engaged with the organisation?

Please write to the organisation to raise your concerns

Your Details

Details of the organisation about which your concern relates

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